Objectives In England, the NHS111 service provides assessment and triage by telephone
for urgent health problems. A digital version of this service has recently been introduced. We …

The non-development of the concept of patient knowledge empowerment for disease self-
management and the non-development of the theory of patient knowledge empowerment in …

Background Patient portals not only provide patients with access to electronic health records
(EHRs) and other digital health services, such as prescription renewals, but they can also …

Background In the context of a deepening global shortage of health workers and, in
particular, the COVID-19 pandemic, there is growing international interest in, and use of …

Background: Electronic health (eHealth) services may help people obtain information and
manage their health, and they are gaining attention as technology improves, and as …

Background The internet is being widely used for seeking health information. However,
there is no consensus on the association between health information seeking on the internet …

Abstract Symptom Checker Applications (SCA) are mobile applications often designed for
the end-user to assist with symptom assessment and self-triage. SCA are meant to provide …

Background Web-based symptom checkers are promising tools that provide help to patients
seeking guidance on health problems. Many health organizations have started using them …

Standard computer input devices such as a mouse or a keyboard are not well suited to the
needs of users with severe motor disabilities in their interaction with standard computer …

Background In the abnormal circumstances caused by the COVID-19 pandemic, patient
portals have supported patient empowerment and engagement by providing patients with …