Today, intelligent systems that offer artificial intelligence capabilities often rely on machine
learning. Machine learning describes the capacity of systems to learn from problem-specific …

The Internet of Things (IoT) is a complex ecosystem of connected devices that exchange
data over a wired or wireless network and whose final aim is to provide services either to …

Smart service systems–that is, configurations of smart products and service providers that
deliver smart services–are striving to increase the smartness of their offering, but potential …

Purpose The purpose of this study is to investigate how the internet of things (IoT)
contributes to manufacturers' advanced services development and delivery. To better …

Against the backdrop of the expanding debate on smart cities, the objective of this paper is
to examine to what extent and to what end the connection between smart services and smart …

The automotive industry is relocating from viewing cars as standalone products to an all-
encompassing ecosystem built around connected cars enabling data-driven business …

Decentralized Autonomous Organizations (DAOs) are trustless organizations that automate
transactions, operations, and decisions without a trusted third party (Wang et al. 2019). So …

Clustering for taxonomy-based archetype identification has become an established method
in Information Systems (IS) research, aiding strategic decision-making across diverse …

Purpose In this article, we reflect on how smart technology is transforming service research
discourses about service innovation and value co-creation. We adopt the concept of …

The increasing online competition, associated changes in customer behaviors, and effects of
the pandemic in recent years have led to increasing retail store closures. This development …