Evaluating the effectiveness of deplatforming as a moderation strategy on Twitter

S Jhaver, C Boylston, D Yang, A Bruckman - Proceedings of the ACM on …, 2021 - dl.acm.org
Deplatforming refers to the permanent ban of controversial public figures with large
followings on social media sites. In recent years, platforms like Facebook, Twitter and …

Human-ai collaboration via conditional delegation: A case study of content moderation

V Lai, S Carton, R Bhatnagar, QV Liao… - Proceedings of the …, 2022 - dl.acm.org
Despite impressive performance in many benchmark datasets, AI models can still make
mistakes, especially among out-of-distribution examples. It remains an open question how …

Sok: Hate, harassment, and the changing landscape of online abuse

K Thomas, D Akhawe, M Bailey… - … IEEE Symposium on …, 2021 - ieeexplore.ieee.org
We argue that existing security, privacy, and antiabuse protections fail to address the
growing threat of online hate and harassment. In order for our community to understand and …

You can (not) say what you want: Using algospeak to contest and evade algorithmic content moderation on TikTok

E Steen, K Yurechko, D Klug - Social Media+ Society, 2023 - journals.sagepub.com
Social media users have long been aware of opaque content moderation systems and how
they shape platform environments. On TikTok, creators increasingly utilize algospeak to …

Content removal as a moderation strategy: Compliance and other outcomes in the changemyview community

KB Srinivasan, C Danescu-Niculescu-Mizil… - Proceedings of the …, 2019 - dl.acm.org
Moderators of online communities often employ comment deletion as a tool. We ask here
whether, beyond the positive effects of shielding a community from undesirable content …

Proactive moderation of online discussions: Existing practices and the potential for algorithmic support

C Schluger, JP Chang… - Proceedings of the …, 2022 - dl.acm.org
To address the widespread problem of uncivil behavior, many online discussion platforms
employ human moderators to take action against objectionable content, such as removing it …

Understanding the behaviors of toxic accounts on reddit

D Kumar, J Hancock, K Thomas… - Proceedings of the ACM …, 2023 - dl.acm.org
Toxic comments are the top form of hate and harassment experienced online. While many
studies have investigated the types of toxic comments posted online, the effects that such …

After violation but before sanction: Understanding volunteer moderators' profiling processes toward violators in live streaming communities

J Cai, DY Wohn - Proceedings of the ACM on Human-computer …, 2021 - dl.acm.org
Content moderation is an essential part of online community health and governance. While
much of extant research is centered on what happens to the content, moderation also …

The discourse of online content moderation: Investigating polarized user responses to changes in reddit's quarantine policy

Q Shen, C Rose - Proceedings of the third workshop on abusive …, 2019 - aclanthology.org
Recent concerns over abusive behavior on their platforms have pressured social media
companies to strengthen their content moderation policies. However, user opinions on these …

Storychat: Designing a narrative-based viewer participation tool for live streaming chatrooms

R Yen, L Feng, B Mehra, CC Pang, S Hu… - Proceedings of the 2023 …, 2023 - dl.acm.org
Live streaming platforms and existing viewer participation tools enable users to interact and
engage with an online community, but the anonymity and scale of chat usually result in the …