HD Wube, SZ Esubalew, FF Weldesellasie… - Data Sci. Financ …, 2022 - aimspress.com
Text-based chatbots are implemented in the financial sector to enhance the relationship between the customer and services provided by the sector, and also to address external …
Y Liu, JB Martens - International Journal of Human-Computer Studies, 2024 - Elsevier
A frequent use of conversational user interfaces (CUIs) today is improving the users' experience with online quantitative surveys. In this paper, we explore the use of CUIs in …
D Dippold, J Lynden, R Shrubsall, R Ingram - Discourse, Context & Media, 2020 - Elsevier
This paper discusses how a microlevel linguistic analysis, using interactional sociolinguistics as an umbrella framework and drawing on analytical concepts from …
Measures of 'humanness','coherence'or 'fluency'are the mainstay of dialogue system evaluation, but they don't target system capabilities and rarely offer actionable feedback …
Sharing multimedia content, without obtaining consent from the people involved causes multiparty privacy conflicts (MPCs). However, social-media platforms do not proactively …
In today's world where an individual is becoming more and more busy and independent, the use of recommendation-based systems is steadily increasing. Thus, making available …
Monitoring and maintaining user engagement in human-chatbot interactions is challenging. Researchers often use cues observed in the interactions as indicators to infer engagement …
Authors' addresses: Lik-Hang Lee Center for Ubiquitous Computing, The University of Oulu, Finland; Tristan Braud Department of Computer Science and Engineering, The Hong Kong …
G Min, J Yoo - Journal of the Korean Association for Science …, 2024 - koreascience.kr
This study developed a chatbot for first-year high school students, employing open-source software and the Korean Sentence-BERT model for AI-powered document classification …