Talk in Action examines the language, identity, and interaction of social institutions,
introducing students to the research methodology of Conversation Analysis. Features a …

Institutional Interaction focuses on talk and interaction in institutional contexts. The first
systematic book-length study on this expanding area, it discusses the theory and …

As a matter of general practice, mediation fails to provide for truly educated decisionmaking,
especially where the parties do not have lawyers. This problem has become more acute with …

Dispute mediators are active but neutral facilitators of discussion. Their job is inevitably
marked by the need to manage multiple competing demands. These competing demands …

Mediation, defined here as a social process in which a third party helps people in conflict
understand their situation and decide for themselves what, if anything, to do about it, has a …

This study identifies three models of rationality that mediators employ in interpreting conflict
situations and formulating the most sensible and appropriate way to proceed. These models …

Although there is no shortage of literature on why mediators should be allowed to give
evaluations and why parties in dispute allegedly want and need evaluations, there is a …

This study examines conversational interaction in order to describe the conversational
features of mediator neutrality in a court-based community mediation program. Data for the …

Judicial mediation in China represents an extreme case of integration between adjudication
and mediation. Based on ethnographic work and extensive interviews, this article studies …

Several jurisdictions have attempted to render divorce more harmonious by abolishing
matrimonial'fault'and facilitating the resolution of divorce disputes by mediation. In Britain …