In this ever-growing competitive banking industry, understanding the effect of electronic
banking service quality on customers' satisfaction and loyalty is the secret to being …

The role of cruise shipping is gaining importance in the global tour industry because more
customers are accepting this novel means of combining touring and hospitality while …

Assessment of service quality has been widely utilized in the service sector, especially in the
banking industry. The present study aims to understand the influence of service quality on …

Purpose: The banking sector took the initiative to improve it by releasing a new blockchain
application. This innovative approach connects customers from various geographic …

Purpose-The objective of this study is to examine the status of existing service quality
literature, especially SERVQUAL model implementations. In addition, this study aims at …

To study the impact that each of service quality and service recovery have on both customer
satisfaction and customer loyalty in the retail banking system of a developing country …

Late in 2018 a young scientist, speaking at The Second International Summit on Human
Genome Editing in Hong Kong, announced that he had 'successfully'manipulated the human …

Organisations in the public sector are faced with challenges in the delivery of high-quality
services to clients. This research paper reports on a study conducted to determine clients' …

As competition is getting intense in today's business scenario, organization need to identify
factors which factors affect a customer more. Banking industry is growing at a very fast rate …

Mobile Banking allows customers to use mobile devices and smartphones to conduct
banking transactions anytime, anywhere. On the other hand, Mobile banking is a service …