Political parties have long been recognized as essential institutions of democratic
governance. Both the organization of parties, and their relationships with citizens, the state …

Measuring the success of eGovernment systems depends on how citizens perceive their
value. Our understanding of success has been hampered however by (i) the rapid …

Albeit e-government has seen a steady growth, it can still benefit from a better user
engagement, and usability and credibility are believed to be among the factors that influence …

As information and communication technologies began to support new forms of interaction
between governments and their constituents, the concept of e-government emerged as a …

Extant research demonstrates that e-Government initiatives often fall short of achieving
innovative forms of government and governance due to a techno-centric focus that limits …

A persistent leitmotif of the e-government literature in the last decade has been a degree of
angst about the absence of theory in the field. Some scholars have argued that until such …

Citizens' satisfaction is acknowledged as one of the most significant influences for e-
government adoption and diffusion. This study examines the impact of information quality …

The implementation, diffusion and adoption of e-government in the public sector has been a
topic that has been debated by the research community for some time. In particular, the …

Purpose–The purpose of this paper is to identify reported barriers to benchmarking and
strategies to surmount these barriers. Design/methodology/approach–The study is a …

Abstract Public Service Platforms (PSPs) are a new type of technology platform. They are
based in the philosophy of New Public Management (NPM) and support public services for …