Although the student evaluation of teaching has been extensively researched, no general
consensus has been reached about the validity of the process. One contentious issue has …

Intensifying marketisation across higher education (HE) in England continues to generate
critical commentary on the potentially devastating consequences of market logic for …

Purpose Student loyalty in higher education sector helps college administrators to establish
appropriate programs that promote, establish, develop and maintain successful long-term …

Gamification has gained a lot of attention in recent years as a possible way to foster
students' motivation and learning behavior. As a high drop-out rate is associated with …

An evaluation study using a new tool to measure 15 dimensions of student satisfaction at an
institutional level that covers most aspects of student life was used. It was decided to …

Two studies investigate the relationship between student expectations and student
satisfaction. Can students' satisfaction with a course be accurately predicted by comparing …

The study aims to develop a deeper understanding of the teaching qualities of effective
lecturers that students desire and to uncover the constructs that underlie these desire …

Using a sample of more than 1000 students, this study reveals that students' perceived
learning depends directly on their interest, pedagogical affect, and their learning …

In this paper, we develop a conceptual model for assessing student satisfaction with
universities and the likelihood of students recommending their institutions to other …

The aim of this article measuring service quality in education is increasingly important for
attracting and retaining tuition-based revenues. The objectives of this paper are two folds …