This study investigates how inaccurate information provided by ChatGPT impacts travelers'
acceptance of recommendations. Six experiments were conducted based on the …

Artificial intelligence (AI) is a disruptive technology that is being used by smart tourist
destinations (STDs) to develop new business models and marketing services to increase …

Purpose This paper aims to systematically review the application of artificial intelligence (AI)
in the tourism industry. By integrating human–computer interaction, machine learning, big …

Purpose The present study's aims are twofold: 1) to contribute to theory development by
accounting for both personality and trust in the conceptualization of technology acceptance …

This study investigated the impact of ChatGPT's recommendation quality and ethical
concerns on travelers' acceptance, satisfaction, and perceived trustworthiness. Results …

Purpose This research paper aims to explore the concerns and determinants of travelers'
behavior toward ChatGPT in the hospitality and tourism context. It also examines the weight …

Incorporating diversity, equity, and inclusivity often leads tourism brands to support
stigmatized groups, yet tourists may perceive these groups negatively and avoid these …

Purpose This study aims to explore the interplay of cognitive, affective, and normative
constituents for their potential acceptance or rejection of artificial intelligence (AI) and …

Purpose This study aims to provide insights and guidance for future research on service
robot acceptance in the tourism and hospitality (T&H) domain through a comprehensive …

Purpose This study aims to investigate what drives tourists to continue using ChatGPT for
travel purposes. This study focuses on the impact of parasocial interaction on tourists' …