While research has produced valuable insights about digital innovation, we lack a
comprehensive understanding about its core nature, and research across disciplinary …

The COVID‐19 pandemic has created unprecedented disruptions in consumers' daily lives.
Regulations imposing social distancing, quarantine and full‐scale lockdowns have …

This study examines the effects of personalization and hedonic motivation on customer
experience and its loyalty outcomes in omnichannel retail context. The study develops eight …

The use of the internet and social media have changed consumer behavior and the ways in
which companies conduct their business. Social and digital marketing offers significant …

People design and use technology for work. In return, technology shapes work and people.
As information communication technology (ICT) becomes ever more embedded in today's …

A third wave of technological advancements, which is often referred to as “digitalization,” is
affecting organizations across the board. This paper aims to present a comprehensive …

Working from home has become engraved in modern working life. Although advocated as a
solution to combine work with family life, surprisingly little empirical evidence supports that it …

The technological improvement coupled with the growing use of smartphones has, among
other functions, facilitated purchase and payment transactions through the mobile phone …

Technology use has proliferated in family life; everyday intrusions and interruptions due to
technology devices, which we term “technoference,” will likely occur. We examine the …

Today, digital data are captured through a variety of devices that have the ability to monitor
the minutiae of an individual's everyday life. These data are often processed by algorithms …