The adoption of innovative technologies confronts IT-Service-Management (ITSM) with an
increasing volume and variety of requests. Artificial intelligence (AI) possesses the potential …

This thesis is about designing technology that supports and enhances learning in and for the
workplace. This is realized through an e-training system of web lectures. Designing e …

Training was created for the purpose of focusing on the improvement of specific work skills.
Many organizations are now more likely to emphasize the aspects of training and …

Training and development are seen as an important tool for organizational needs. Many
organizations are now more likely to emphasize on the aspects of training and development …

This book is the result of my scientific work in recent years, but it also reflects a considerable
part of how I developed as a person on this journey. The challenges and successes, but also …

Because of increased job requirements, workforce flexibility and lifelong learning, corporate
training services have grown into a key approach for improving organizational performance …

Latihan merupakan aktiviti formal dan usaha berterusan yang dilakukan oleh pengurusan
universiti dalam meningkatkan prestasi dan kualiti kerja staf akademik di Universiti Awam …

Corporate training services have grown into a key approach for improving business
performance and a substantial industry in recent years. Transfer-of-training is a key output of …