How HCI interprets service design: A systematic literature review

CEL Yap, JJ Lee, V Roto - … Interaction–INTERACT 2021: 18th IFIP TC 13 …, 2021 - Springer
Abstract The scope of Human-Computer Interaction (HCI) research is expanding with regard
to the studied systems and stakeholders, and its impact areas. Service design has recently …

Human factors and ergonomics systems-based tools for understanding and addressing global problems of the twenty-first century

A Thatcher, R Nayak, P Waterson - Ergonomics, 2020 - Taylor & Francis
Sustainability is a systems problem with humans as integral elements of the system.
However, sustainability problems usually have a broader scope than socio-technical …

Side-channel analysis and countermeasure design for implementation of Curve448 on cortex-M4

M Bisheh-Niasar, M Anastasova, A Abdulgadir… - Proceedings of the 11th …, 2022 - dl.acm.org
The highly secure Curve448 cryptographic algorithm has been recently recommended by
NIST. While this algorithm provides 224-bit security over elliptic curve cryptography, its …

Drone swarms in forest firefighting: A local development case study of multi-level human-swarm interaction

O Bjurling, R Granlund, J Alfredson, M Arvola… - Proceedings of the 11th …, 2020 - dl.acm.org
Swarms of autonomous and coordinating Unmanned Aerial Vehicles (UAVs) are rapidly
being developed to enable simultaneous control of multiple UAVs. In the field of Human …

A framework for describing interaction between human operators and autonomous, automated, and manual control systems

J Lundberg, BJE Johansson - Cognition, Technology & Work, 2021 - Springer
This paper addresses how to describe critical episodes of interaction between human
operators and autonomous, automated, and manual control systems. The first part of the …

Analysis of fleet management and infrastructure constraints in on-demand urban air mobility operations

S Li, M Egorov, MJ Kochenderfer - AIAA Aviation 2020 Forum, 2020 - arc.aiaa.org
A significant challenge in estimating operational feasibility of Urban Air Mobility (UAM)
missions lies in understanding how choices in design impact the performance of a complex …

How HCI Adopts Service Design: Unpacking current perceptions and scopes of service design in HCI and identifying future opportunities

JJ Lee, CEL Yap, V Roto - Proceedings of the 2022 CHI Conference on …, 2022 - dl.acm.org
Service design has gained tractions in Human-Computer Interaction (HCI) as an approach
to deal with changes of technology design scopes. In the meantime, there are confusions …

Human autonomy in future drone traffic: Joint human–AI control in temporal cognitive work

J Lundberg, M Arvola, KL Palmerius - Frontiers in Artificial Intelligence, 2021 - frontiersin.org
The roles of human operators are changing due to increased intelligence and autonomy of
computer systems. Humans will interact with systems at a more overarching level or only in …

Reduced autonomy workspace (raw)—an interaction design approach for human-automation cooperation

M Nylin, J Johansson Westberg, J Lundberg - Cognition, Technology & …, 2022 - Springer
Lack of support for handling a reduction of autonomy in a highly autonomous automation
may lead to a stressful situation for a human when forced to take over. We present a design …

Review of air traffic management systems for UAV integration into urban airspace

L Davies, Y Vagapov, V Grout… - … Workshop on Electric …, 2021 - ieeexplore.ieee.org
The role of Unmanned Aircraft Systems have increased substantially in recent years and are
now not only used for personal use but for commercial, search and rescue and military …