To assist consumers in product search and selection while shopping online, many e-
commerce retailers have implemented web-based product recommendation agents (PRAs) …

We develop a two-stage conceptual consumer decision model from the risk perspective to
understand the role of online user reviews in consumers' Willingness-To-Pay (WTP). In …

Abstract Research on Artificial Intelligence (AI) robots has surged as an important topic in
Information Systems (IS) domain. Although much research is empirically conducted, the …

Third-party interpersonal communications such as online seller reviews play an important
role in buyers' purchase decisions in online markets. Although it is empirically clear that …

In spite of the abundant evidence suggesting the existence of spatial agglomeration in the
hotel industry and the potential for spatial econometric methods to contribute to the …

Technical advances such as sensors and open data have enabled service integrators to
offer smarter service packages. Door-to-door (D2D) mobility integrators now promise to …

The increased transparency of electronic channels is barely reflected in research
investigating online consumer behaviour. To address this issue, we introduce two different …

Price comparison sites (shopbots) are supposed to create price transparent markets.
Nevertheless, online prices are still very dispersed, making the question when and how …

Shopbots are the online search tools which help the online customers to collect the
information about various products in the online markets. The word" Shopbots" is the short …

In the past three decades, the hotel industry has witnessed an explosive growth of Internet
Distribution Channels (IDCs). These channels have created a vibrant online market for hotel …