Given the barriers for transgender people to access affordable gender-transition care, online
environments have witnessed a rise in user-generated instruction sets providing direction on …

Update Culture and the Afterlife of Digital Writing explores “neglected circulatory writing
processes” to better understand why and how digital writers compose, revise, and deliver …

This article offers a methodology for conducting large-scale audience analysis called “big
data audience analysis”(BDAA). BDAA uses distant reading and thin description to examine …

This article advocates for web scraping as an effective method to augment and enhance
technical and professional communication (TPC) research practices. Web scraping is used …

This article offers a content analysis of technical and professional communication articles
related to user experience (TPC-UX) published between 2013 and 2022 in six TPC …

This article explores the role of Bitzer's constraint through Brooke's ecologies of code,
culture, and practice as a method to analyze emoji as a form of multimodal public rhetoric. In …

Identifying the effects of online templates, such as empty state pages (ESPs), sheds light on
the user writing habits and best practices for user design. By using assemblage theory and …

What is surveillance, and why should we care? Why are those who use technology
susceptible to being both agents and targets of contemporary surveillance practices …

Purpose: This research paper explores the following phenomena that impact content
strategy in technical communication (TC): 1) understudied user analysis methods that reveal …

One of the biggest lessons many corporations and professional writers learned during the
COVID-19 crisis was the importance of authenticity and empathy in everyday interactions …