The intuitionistic fuzzy soft set (IFSS) is a vital technique for tackling uncertainty while the
collection of information with the help of the membership function having values from unit …

Quality function deployment (QFD) is now used in various fields, such as product
development, design, manufacturing, planning, and quality management services, as a …

Quality function deployment (QFD) is a useful quality management tool for the transformation
of customer requirements (CRs) into engineering characteristics (ECs) in product …

The multi-granular probabilistic linguistic modeling allows decision makers to express
cognitive information using multiple linguistic term sets based on their preferences …

Quality function deployment (QFD) is an effective method to convert customer requirements
(CRs) into design requirements (DRs) by constructing house of quality (HOQ). With the rapid …

The key to the success of tourism product design is meeting the personalized demand of
consumers. This study aims to develop a personalized travel product design method that …

As a widely used product improvement technique, the quality function deployment (QFD)
can satisfy customer requirements and realize higher customer satisfaction by translating …

E-democracy provides a virtual online platform characterized by information transparency
and equal interaction, which facilitates the participation of multiple agents in government …

E-commerce and social media have become increasingly essential and influential for
sustainable business growth, particularly due to the COVID-19 pandemic, which has …

As customer demands continue to evolve, service quality has become increasingly important
for service providers. In response, service providers have become more focused on service …