During any crisis, how a company communicates will determine how much reputational
capital is spent and how quickly the company can recover. Extending the Situational Crisis …

Since the first reports of the Covid-19 virus in December 2019, the tourism industry has
struggled to find solutions to this unprecedented crisis. During crises, organizational …

Tourism and the spa industry have been heavily affected by the Covid-19pandemic. The
social media strategies of top spa destinations were studied during the period from March 1 …

COVID-19 pandemic has considerably impacted the tourism and hospitality industry, posing
significant challenges for the associated stakeholders. Effective crisis response is an …

The dark site, which is part of the hotel's official website, is a formal channel recommended
by the World Tourism Organization for crisis communication. During a crisis, dark site …

Operating in a highly vulnerable context, tourism and hospitality companies should be able
to manage crises in effective ways. The recent COVID-19 pandemic has reconfirmed and …

En esta tesis se trabaja sobre la problemática identificada como la falta de integración de
los datos recolectados en los sistemas de gestión, los cuales dificultan la recolección …

Eşi benzeri görülmemiş olan pandemi bütün sektörleri etkilediği gibi turizm sektörünü de
etkisi altına almıştır. Turizm sektörü içerisinde de en çok etkilenen unsurlardan biri otel …

Based on situational crisis communication theory, this study designs a research framework
to identify differences in crisis communication practises on beach hotel websites in different …

Tourists from all around the world choose Croatia as their travel destination during the
summer months, but even after the peak of the tourist season, many diverse languages can …