E‐waste is recognized as the fastest growing waste stream in the world. It contains toxic
substances such as heavy metals and flame retardants that are hazardous to human and …

Consumer complaint behavior (CCB) is closely related to consumer satisfaction and is a
behavior of consumers in case of dissatisfaction. In some instances, consumers may remain …

This study investigates the effect of corporate social responsibility (CSR) and corporate
ability (CA) associations on perceived corporate reputation (PCR) and the relationship …

This research examines how consumer ethnocentrism (CET) and product failure type affect
consumers' attitudes toward domestic and imported product failures. It also explores product …

The literature highlights two main approaches to designing an effective complaint
management system: the mechanistic and the organic. The mechanistic approach …

This study seeks to probe Nico Koopman's Christological approach through the lens of the
theological framework spelled out in the Kairos Document (1985), and in particular its …

Although substantial literature could be found on consumers' attitudes towards consumerism
and on consumers' dissatisfaction with consumer products in first-and third-world countries …

Background How you are as a person seems to have considerable influence on how well
you are doing. Personality could therefore be argued to have a considerable impact on how …

This thesis advances the understanding of brand polarization, a nascent concept in the
marketing and branding academic literature. Brand polarization is defined as an affective …

금융투자상품은 확정형 금융상품에 비해 그 구조가 상대적으로 복잡하므로 금융소비자는
금융투자상품에 가입을 하기 전에 금융기관 상담사로부터 금융투자상품에 관한 상담을 받게 …