Evolving brand boundaries and expectations: looking back on brand equity, brand loyalty, and brand image research to move forward

DL Parris, F Guzman - Journal of Product & Brand Management, 2023 - emerald.com
Purpose This paper aims to critically review the most cited literature published from 2000 to
2020 in 24 top-ranked marketing journals on the three most studied branding concepts of …

The effect of brand experiences on brand loyalty through perceived quality and brand trust: a study on sports consumers

HE Akoglu, O Özbek - Asia Pacific Journal of Marketing and Logistics, 2021 - emerald.com
The effect of brand experiences on brand loyalty through perceived quality and brand trust: a
study on sports consumers | Emerald Insight Books and journals Case studies Expert Briefings …

The role of trust in understanding the impact of social media marketing on brand equity and brand loyalty

RS Ebrahim - Journal of Relationship Marketing, 2020 - Taylor & Francis
In this era, social media platform is integrated into the marketing strategy. This new
technology sets out new mechanisms and communication tools that companies can rely on …

What makes followers loyal? The role of influencer interactivity in building influencer brand equity

S Jun, J Yi - Journal of Product & Brand Management, 2020 - emerald.com
Purpose This paper aims to present a mechanism that explains how followers become loyal
to social media influencers. It suggests influencer interactivity as a unique feature of …

The impact of social media marketing activities on brand equity in the banking sector in Bangladesh: the mediating role of brand love and brand trust

M Hafez - International Journal of Bank Marketing, 2021 - emerald.com
Purpose This research aims to explore the impact of social media marketing (SMM) activities
on brand equity (BE) in the banking sector in Bangladesh. Moreover, brand love and brand …

Effect of community relationship management, relationship marketing orientation, customer engagement, and brand trust on brand loyalty: The case of a commercial …

J Wongsansukcharoen - Journal of Retailing and Consumer Services, 2022 - Elsevier
Business uncertainty due to the COVID-19 pandemic has brought financial and banking
industries under stress. This study examines brand loyalty (BL) in the Thai banking industry …

The role of brand experience, brand resonance and brand trust in luxury consumption

R Husain, J Paul, B Koles - Journal of Retailing and Consumer Services, 2022 - Elsevier
Consumption of luxury brands has been rising significantly, particularly in emerging
economies. While some aspects of luxury consumption may be consistent across cultural …

Co-creation: A key link between corporate social responsibility, customer trust, and customer loyalty

O Iglesias, S Markovic, M Bagherzadeh… - Journal of business …, 2020 - Springer
In an ever more transparent, digitalized, and connected environment, customers are
increasingly pressuring brands to embrace genuine corporate social responsibility (CSR) …

The effect of influencer marketing on consumers' brand admiration and online purchase intentions: An emerging market perspective

J Trivedi, R Sama - Journal of Internet Commerce, 2020 - Taylor & Francis
This paper focuses on consumer electronics products and observes the comparative effect
of celebrity vis-à-vis expert influencers on consumers' online purchase intentions. The …

The impacts of brand experiences on brand loyalty: mediators of brand love and trust

CC Huang - Management Decision, 2017 - emerald.com
Purpose Prior studies on brand relationships tend to overlook the mediator (s) between the
relationships between brand experience and brand loyalty. Hence, the main purpose of this …