Perceived corporate social responsibility and customers' behaviors in the ridesharing service industry

MM Jeon, S Lee, M Jeong - International Journal of Hospitality Management, 2020 - Elsevier
This study aimed to investigate how a firm's corporate social responsibility (CSR) practices
affect customers' attitudes, their self-brand connection, and, in turn, brand preference with …

[HTML][HTML] Recontextualising the determinants of external CSR in the services industry: A cross-cultural study

MN Ibrahim, AN Kimbu, MA Ribeiro - Tourism Management, 2023 - Elsevier
Although the relationship between institutional pressures and corporate social responsibility
(CSR) has been well studied, its underlying mechanisms and boundary conditions are not …

[HTML][HTML] Analysis of corporate social responsibility execution effects on purchase intention with the moderating role of customer awareness

Q Zhang, S Ahmad - Sustainability, 2021 - mdpi.com
Corporate social responsibility (CSR) in management domains is a well-known concept that
links corporate interests and environmental/community values. CSR is considered a …

Walk your reputation: The impact of corporate social responsibility decoupling on the hospitality and tourism firm value in the time of crisis

K Wang, Y Yu, X Wang, H Zheng - Tourism Economics, 2024 - journals.sagepub.com
A growing body of research has tested the protective effect of pre-COVID-19 CSR reputation
or during-COVID-19 CSR action for hospitality and tourism firms but has obtained …

Redirecting Slack Resources to Social and Environmental Issues: A Cross-Cultural Analysis of Tourism Firms Post-Crisis

MN Ibrahim, MA Ribeiro… - Journal of Travel …, 2024 - journals.sagepub.com
Drawing on the cognitive micro-foundations of institutional theory, attention-based view,
stakeholder salience framework, and threat-rigidity hypothesis, this study fills key gaps in our …

A Mediated Moderation Model of Destination Social Responsibility and Residents' Support for Tourism Development in Saudi Arabia

MA Al-sakkaf, Z Mohaidin, MA Murshid… - Global Business …, 2023 - journals.sagepub.com
Based on stakeholder and social exchange theories, support for tourism development is
strongly influenced by destination social responsibility (DSR). Despite the grand intentions …

A meta-analysis of employee perceptions of CSR in tourism and hospitality: Antecedents, outcomes, and boundaries

J Wen, Z Huo, X Xu, L Zhang, X Liu - Tourism Management, 2025 - Elsevier
Despite the increasing empirical research on CSR, scholars lack a systematic and holistic
understanding of the mechanisms by which employees perceive CSR. This paper presents …

The paradox between means and end: workforce nationality diversity and a strategic CSR approach to avoid greenwashing in tourism accommodations

E Poveda-Pareja, B Marco-Lajara… - Journal of …, 2024 - Taylor & Francis
This paper provides tourism companies with new solutions to enhance sustainable value
creation through Corporate Social Responsibility (CSR), following a triple bottom line …

How Does CEO Duality Influence ESG Scores in Hospitality and Tourism Companies? Confounding Roles of Governance Mechanisms and Financial Indicators

HE Arici, OF Aladag… - Journal of Hospitality & …, 2024 - journals.sagepub.com
Previous studies have yielded inconsistent results about the impact of CEO duality on
corporate performance in the hospitality and tourism (H&T) industry. To further delve into this …

Fostering intergenerational learning in the hotel industry: A multiple criteria decision-making model

RD Leon - International Journal of Hospitality Management, 2020 - Elsevier
The current research aims to identify the most suitable intergenerational learning activities
for the Romanian hotel industry. A multiple criteria decision-making model is developed in …