The engagement between customers and brands is being transformed by artificial
intelligence (AI). However, there has been little study into AI-powered customer experiences; …

Immersive virtual reality (VR)–based training has been widely proposed in different firms to
improve the hazard recognition skills of their workforce and change their unsafe behavior …

Purpose E-commerce and social media technologies can significantly benefit the food and
beverage industry by reducing costs, streamlining supply activities, and, most importantly …

Purpose This research examines the effect of cultural intelligence (CQ) of top management
on pro-diversity climates and perceived discrimination of the Myanmar migrant workers in …

Structural equation modeling (SEM) has remained two mutually exclusive domains, factor-
based vs. component-based, depending on whether a construct is modeled by either a …

Although reward-based crowdfunding projects have experienced high growth in recent
years, it is necessary to emphasize that not all the campaigns have success. Under these …

Given the importance of understanding the context of management issues in the world, this
article discusses the role of both emic (developing culture-specific concepts) and etic …

Road safety assessment has played a crucial role in the theory and practice of transport
management systems. This paper focuses on risk evaluation in the Asian region by …

Purpose This study aims to examine capital and competency variables–human capital,
social capital and personal entrepreneurial competencies–in relation to social innovation …

Research on family business sustainability has seen a surge over the last decade. Despite
this, very little research has been performed to investigate the impact of governance on …