Purpose The study has two objectives:(1) expand our knowledge of the relationship between unethical behaviour and both trust and satisfaction and (2) demonstrate that …
G Zasuwa, G Wesołowski - International Journal of Bank Marketing, 2024 - emerald.com
Purpose This study examines how potentially irresponsible banking operations affect organisational reputation. A moderated mediation model is applied to explain how major …
NK Sinha, P Kumar, P Priyadarshi - International Journal of Bank …, 2021 - emerald.com
Purpose The purpose of this study is to examine the relationship between dispositional mindfulness and financial well-being (FWB) and the mediating role of materialism on this …
Purpose In this study, the authors examine how a retail bank's positive, neutral, and negative prior ethical reputations influence customers' perceptions and attitudes, leading to their bank …
In this study, it is aimed to draw the general view of marketing ethics literature by evaluating the field via trend analysis with the journal-based evaluations obtained from a bibliometric …
M Bruhn, K Hadwich, M Saleschus - Smart Services: Band 1: Konzepte …, 2022 - Springer
Zusammenfassung Der Erfolg von Smart Services hängt entscheidend von der Berücksichtigung der Kundenperspektive ab. Die jüngst in der Marketingwissenschaft …
J Hobeika, I Khelladi, MA Orhan - … Social Responsibility and …, 2022 - Wiley Online Library
Management scholars are increasingly stressing the importance of corporate social responsibility (CSR) and its growing role in today's business world. Building on stakeholder …
S Khan, SJ Shah, C Wang… - Australian Journal of …, 2023 - journals.sagepub.com
The study aims to explore the relationship between the sales environment competitiveness and the tendency towards unethical sales practices among salespeople who work in a …
S Kaabachi, SB Mrad, AA Charfi, MR Kpossa… - Journal of Marketing …, 2024 - Springer
The value co-destruction process has been heavily studied in recent years. However, most studies have focused on the value of co-destruction's emotional and behavioral …