Human resource management and the gig economy: Challenges and opportunities at the intersection between organizational HR decision-makers and digital labor …

KM Kuhn, J Meijerink, A Keegan - Research in personnel and human …, 2021 - emerald.com
This work examines the intersection between traditional human resource management and
the novel employment arrangements of the expanding gig economy. While there is a …

Quantifying the invisible labor in crowd work

C Toxtli, S Suri, S Savage - Proceedings of the ACM on human-computer …, 2021 - dl.acm.org
Crowdsourcing markets provide workers with a centralized place to find paid work. What
may not be obvious at first glance is that, in addition to the work they do for pay, crowd …

Online Freelancing on Digital Labor Platforms: A Scoping Review

P Kim, EJ Cheon, S Sawyer - … Publication of the 2023 Conference on …, 2023 - dl.acm.org
Online freelancing, a type of contingent work conducted via digital labor platforms, has
attracted increasing attention from scholars in the CSCW and cognate communities in recent …

“Why lose control?” A Study of Freelancers' Experiences with Gig Economy Platforms

J Alvarez De La Vega, M Cecchinato, J Rooksby - 2021 - nrl.northumbria.ac.uk
Freelancing platforms, such as Upwork, represent an expansion of the gig economy to
encompass knowledge-based work. Prior research in HCI has primarily focused on forms of …

Platform-mediated Markets, Online Freelance Workers and Deconstructed Identities

I Munoz, M Dunn, S Sawyer, E Michaels - Proceedings of the ACM on …, 2022 - dl.acm.org
We advance the concept of deconstructed identity to explain how online workers' identities
are being reshaped, diminished and controlled by digital labor platforms. We focus on online …

Making it work, or not: A longitudinal study of career trajectories among online freelancers

A Blaising, Y Kotturi, C Kulkarni, L Dabbish - Proceedings of the ACM on …, 2021 - dl.acm.org
Online freelancing is growing rapidly. However, despite this rapid growth, we have a limited
understanding of online freelancers' long-term experiences and evolution, or how online …

Design opportunities for freelancing platforms: Online freelancers' views on a worker-centred design fiction

JC Alvarez De La Vega, ME Cecchinato… - Proceedings of the 1st …, 2022 - dl.acm.org
Freelancing platforms, such as Upwork and Fiverr, have become a viable source of work for
millions of freelancers worldwide. However, these gig economy systems are not typically …

[HTML][HTML] Two's company, platforms make a crowd: Talent identification in tripartite work arrangements in the gig economy

J Meijerink, S Fisher, A McDonnell, S Wiblen - Human Resource …, 2024 - Elsevier
The gig economy provides a novel setting that challenges many established ways of
working. This paper unpacks the nature of talent identification in the gig economy through …

Is the online gig economy beyond national reach? A European analysis

J van Slageren, AM Herrmann… - Socio-Economic …, 2023 - academic.oup.com
With the emergence of the online gig economy, computer-based jobs can be completed by
gig workers around the world. This raises the question whether the labour market for online …

Gigified knowledge work: Understanding knowledge gaps when knowledge work and on-demand work intersect

DJ Wilkins, S Hulikal Muralidhar, M Meijer… - Proceedings of the …, 2022 - dl.acm.org
Online freelance platforms can transform knowledge work. However,'gigification'also
presents challenges, including how freelance workers can access and work with knowledge …