[HTML][HTML] Effects of information quality on information adoption on social media review platforms: Moderating role of perceived risk

G Jiang, F Liu, W Liu, S Liu, Y Chen, D Xu - Data Science and Management, 2021 - Elsevier
With the integration of social media and e-commerce, social media review platforms provide
consumers with a place to share information and create electronic word of mouth (e-WOM) …

Characterizing the dissemination of misinformation on social media in health emergencies: An empirical study based on COVID-19

C Zhou, H Xiu, Y Wang, X Yu - Information Processing & Management, 2021 - Elsevier
The dissemination of misinformation in health emergencies poses serious threats to public
health and increases health anxiety. To understand the underlying mechanism of the …

Impact of information timeliness and richness on public engagement on social media during COVID-19 pandemic: An empirical investigation based on NLP and …

K Li, C Zhou, XR Luo, J Benitez, Q Liao - Decision Support Systems, 2022 - Elsevier
This paper investigates how information timeliness and richness affect public engagement
using text data from China's largest social media platform during times of the COVID-19 …

Linguistic characteristics and the dissemination of misinformation in social media: The moderating effect of information richness

C Zhou, K Li, Y Lu - Information Processing & Management, 2021 - Elsevier
In recent years, there has been a rise in incorrect information, or misinformation, being
shared on social media. Such misinformation tends to be more eye-catching and …

Recommendation content matters! Exploring the impact of the recommendation content on consumer decisions from the means-end chain perspective

T Yang, F Yang, J Men - International Journal of Information Management, 2023 - Elsevier
Consumers increasingly rely on social media to obtain product information. The vlog, a new
kind of social medium, has been adopted by sellers to connect with consumers. Through this …

The performance of green communication across social media: Evidence from large‐scale retail industry in Italy

G Crapa, ME Latino, P Roma - Corporate Social Responsibility …, 2024 - Wiley Online Library
Social media have surged prominently as communication channels for corporate social
responsibility. However, little is still known about the performance of green versus non …

Appeal to the head and heart: The persuasive effects of medical crowdfunding charitable appeals on willingness to donate

Y Wu, X Zhang, Q Xiao - Information Processing & Management, 2022 - Elsevier
Medical crowdfunding helps low-income patients raise money for medical treatment and has
grown tremendously in recent years. The most appropriate messaging strategy for writing …

Memes, memes, everywhere, nor any meme to trust: Examining the credibility and persuasiveness of COVID-19-related memes

B Wasike - Journal of Computer-Mediated Communication, 2022 - academic.oup.com
This study used an experimental design to examine the credibility and persuasiveness of
COVID-19-related Internet memes. The study used a random sample of US social media …

What drives the digital customer experience and customer loyalty in mobile short-form video shopping? Evidence from douyin (TikTok)

Q Yang, YC Lee - Sustainability, 2022 - mdpi.com
Mobile short-form video (MSFV) shopping represents an emerging method of mobile e-
commerce and indicates the future development trend of mobile e-commerce. Unlike other …

When the influencer says jump! How influencer signaling affects engagement with COVID-19 misinformation

B Wasike - Social Science & Medicine, 2022 - Elsevier
With signaling theory, credibility, and social media engagement (SME) as guiding
frameworks, this study used an experiment to examine how social media influencers (SMIs) …