Acceptability is a core concept in digital health. Available frameworks have not clearly
articulated why and how researchers, practitioners and policy makers may wish to study the …

Research has shown that consumer online product ratings reflect both the customers'
experience with the product and the influence of others' ratings. In this article, the authors …

With the growth of Internet technologies more and more consumers are using it as a tool for
information seeking about a product or a company. Enhancement of the Internet, popularity …

As a remedy against fake news on social media, we examine the effectiveness of three
different mechanisms for source ratings that can be applied to articles when they are initially …

Consumer reviews are now part of everyday decision making. Yet the credibility of these
reviews is fundamentally undermined when businesses commit review fraud, creating fake …

Sentiment analysis and opinion mining is the field of study that analyzes people's opinions,
sentiments, evaluations, attitudes, and emotions from written language. It is one of the most …

Our society is increasingly relying on the digitized, aggregated opinions of others to make
decisions. We therefore designed and analyzed a large-scale randomized experiment on a …

Perkembangan teknologi telah membuat pergeseran perilaku berbelanja pelanggan dari
offline ke online di seluruh dunia termasuk Indonesia, salah satunya ditandai dengan …

A web-based experiment (N= 201) examined (a) how the quality of online product reviews
affects the participants' acceptance of the reviews as well as their evaluations of the sources …

This research documents a substantial disconnect between the objective quality information
that online user ratings actually convey and the extent to which consumers trust them as …