A systematic review of patients' experiences in communicating with primary care physicians: intercultural encounters and a balance between vulnerability and integrity

R Rocque, Y Leanza - PloS one, 2015 - journals.plos.org
Communication difficulties persist between patients and physicians. In order to improve
care, patients' experiences of this communication must be understood. The main objective of …

What patients want

J Bensing, M Rimondini, A Visser - Patient education and counseling, 2013 - Elsevier
OBJECTIVE: Although most health care professionals im-or explicitly will assume that they
tend to use patient-centered communication strategies, there are reasons to believe that this …

Practices to foster physician presence and connection with patients in the clinical encounter

DM Zulman, MC Haverfield, JG Shaw… - Jama, 2020 - jamanetwork.com
Importance Time constraints, technology, and administrative demands of modern medicine
often impede the human connection that is central to clinical care, contributing to physician …

When a doctor knows, it shows: An empirical analysis of doctors' responses in a Q&A forum of an online healthcare portal

S Khurana, L Qiu, S Kumar - Information Systems Research, 2019 - pubsonline.informs.org
Question-and-answer (Q&A) forums are gaining popularity as a user-engagement tool to
drive traffic on multiservice portals. In a platform market model, demand-side users seek …

The vital blend of clinical competence and compassion: How patients experience person-centred care

S Sharp, M McAllister, M Broadbent - Contemporary nurse, 2016 - Taylor & Francis
Background: Person-centred care is a policy priority for health services seeking to assure
the public they provide safe, high-quality care, in keeping with rising consumer expectations …

Patient satisfaction with doctor-patient interactions: a mixed methods study among diabetes mellitus patients in Pakistan

A Jalil, R Zakar, MZ Zakar, F Fischer - BMC health services research, 2017 - Springer
Background Patient satisfaction with doctor-patient interactions is an indicator of physicians'
competence. The satisfaction of diabetes patients is rarely studied in public diabetes clinics …

Physician voice characteristics and patient satisfaction in online health consultation

S Liu, M Zhang, B Gao, G Jiang - Information & Management, 2020 - Elsevier
This study examines the collective effects of voice and physician characteristics on patient
satisfaction based on 35,597 voice-based medical services provided by physicians in a …

Patient views of the good doctor in primary care: a qualitative study in six provinces in China

W Wang, J Zhang, J Lu, X Wei - Global Health Research and Policy, 2023 - Springer
Background China has been striving to train primary care doctors capable of delivering high-
quality service through general practitioner training programs and family doctor team …

Satisfaction of patients with health care services in tertiary care facilities of Riyadh, Saudi Arabia: A cross-sectional approach

NA Aljarallah, M Almuqbil, S Alshehri… - Frontiers in public …, 2023 - frontiersin.org
As part of Saudi Vision 2030, the country's healthcare system is undergoing a significant
makeover, with accessibility and effectiveness serving as the benchmarks for measuring …

Factors affecting patients' knowledge about dispensed medicines: A Qualitative study of healthcare professionals and patients in Pakistan

A Saqib, M Atif, R Ikram, F Riaz, M Abubakar, S Scahill - PloS one, 2018 - journals.plos.org
Background Patients' knowledge about their prescribed medicines is one of the most
important antecedents of successful therapy. Poor knowledge about medicines can lead to …