To shop or not: Understanding Chinese consumers' live-stream shopping intentions from the perspectives of uses and gratifications, perceived network size …

Y Ma - Telematics and Informatics, 2021 - Elsevier
Live-stream shopping is experiencing unprecedented growth. However, research in live-
stream commerce is in its infancy. The current study integrates uses and gratifications …

Enhancing consumer engagement in e-commerce live streaming via relational bonds

M Hu, SS Chaudhry - Internet Research, 2020 - emerald.com
Purpose Enhancing consumer engagement in e-commerce live streaming is critical for e-
commerce operators to build relationships and create consumer loyalty. Using the stimulus …

Examining the effects of celebrity trust on advertising credibility, brand credibility and corporate credibility

S Hussain, TC Melewar, CV Priporas, P Foroudi… - Journal of Business …, 2020 - Elsevier
Drawing on signalling theory, this study aims to fill a gap in knowledge by examining the
effects of celebrity trust on advertising credibility, brand credibility and corporate credibility …

Role of green self-identity and peer influence in fostering trust towards organic food retailers

A Khare, S Pandey - International Journal of Retail & Distribution …, 2017 - emerald.com
Purpose The purpose of this paper is to examine the role of green self-identity, green peer
influence, service and product quality of organic food retailers on Indian consumers' …

Investing in customer loyalty: the moderating role of relational characteristics

MS Balaji - Service Business, 2015 - Springer
The purpose of this study is to explore the linkages between relationship investment,
relationship quality, and loyalty, as well as the moderating role of relational characteristics of …

Antecedents and consequences of trust: An e-tail branding perspective

G Das - International Journal of Retail & Distribution …, 2016 - emerald.com
Antecedents and consequences of trust: an e-tail branding perspective | Emerald Insight
Books and journals Case studies Expert Briefings Open Access Publish with us Advanced …

[HTML][HTML] Localization in China: How guanxi moderates Sino–US business relationships

DA Yen, I Abosag - Journal of Business Research, 2016 - Elsevier
Understanding and adapting to local cultures has long been considered as an important part
of successful localization, yet extant literature has not discussed how the adoption of cultural …

Determinants of relationship quality and customer loyalty in retail banking: Evidence from Nigeria

EE Izogo, A Reza, IE Ogba, C Oraedu - African Journal of Economic …, 2017 - emerald.com
Purpose The purpose of this paper is to explore the determinants of relationship quality
(hereafter referred to as RQ) and its impact on customer loyalty within an emerging retail …

The role of salespeople in developing life insurance customer loyalty

TW Yu, LM Tseng - International Journal of Retail & Distribution …, 2016 - emerald.com
Purpose–The purpose of this paper is to closely investigate the antecedents affecting
relationship quality and its consequences between life insurers and their customers …

Tourist shoppers' evaluation of retail service: A study of cross-border versus international outshoppers

P Sharma, ISN Chen, STK Luk - Journal of Hospitality & …, 2018 - journals.sagepub.com
This article extends the concept of customer perceived value (CPV) to the tourist
outshopping context and explores the differences in antecedents and outcomes of CPV …