This paper presents a review of the Internet-of-Things (IoT) through four conceptualizations:
IoT as liquification and density of information of resources; IoT as digital materiality; IoT as …

Blockchain technology is expected to revolutionize the way transactions are performed,
thereby affecting a vast variety of potential areas of application. While expectations are high …

Purpose This research employs a transformative service lens to examine the role of the
supply chain ecosystem in ensuring the health and safety of employees and customers as a …

This paper argues for the need to go beyond appreciating co‐production as a stand‐alone
process. Rather it offers a holistic model of value creation for public services, by integrating …

Drawing on a service-dominant (SD) logic perspective, this study identifies key antecedents
and consequences of tourism customer engagement, which remain nebulous to date. We …

Storytelling about places is recognized as a tool to enhance the reputation of regions as they
compete for tourism and economic development spending in the digital age. Through digital …

Smart tourism is a new buzzword applied to describe the increasing reliance of tourism
destinations, their industries and their tourists on emerging forms of ICT that allow for …

Abstract Service-dominant logic continues its evolution, facilitated by an active community of
scholars throughout the world. Along its evolutionary path, there has been increased …

The starting point for this research is that value co-creation is difficult to observe empirically,
whereas actor engagement is observable and thus more likely to be designable and …

Students have begun to show interest in adopting active and participatory roles that allow
them to interact and work collaboratively with educators. One important aspect of students as …