Research on design for service has mainly concerned itself with understanding the design process. In this research paper focus will be shifted towards service performances, based on …
S Holmlid - Proceedings of ServDes, 2012 - servdes.org
In order to build a strong foundation for design for service there is a need to develop good courses, modules, and perhaps programs in service design. Regardless of the scope of …
IP Rutkowski - European Journal of Service Management, 2018 - ceeol.com
The article discussed possibilities of adaptation a measuring method of maturity of new product development process in service design–method referred to herein as a matrix of …