Designing for resourcefulness in service: Some assumptions and consequences

S Holmlid - 2012 - diva-portal.org
Research on design for service has mainly concerned itself with understanding the design
process. In this research paper focus will be shifted towards service performances, based on …

Conceptualisations of service prototyping: Service sketches, walkthroughs and live service prototypes

J Blomkvist - 2012 - diva-portal.org
Research on design for service has mainly concerned itself with understanding the design
process. In this research paper focus will be shifted towards service performances, based on …

[PDF][PDF] The first case experience of designing for service

S Holmlid - Proceedings of ServDes, 2012 - servdes.org
In order to build a strong foundation for design for service there is a need to develop good
courses, modules, and perhaps programs in service design. Regardless of the scope of …

Adaptation a method of measuring new product development process maturity in service design

IP Rutkowski - European Journal of Service Management, 2018 - ceeol.com
The article discussed possibilities of adaptation a measuring method of maturity of new
product development process in service design–method referred to herein as a matrix of …