Emotions arise from activations of specialized neuronal populations in several parts of the
cerebral cortex, notably the anterior cingulate, insula, ventromedial prefrontal, and …

Two relatively independent research traditions have developed that address emotion
management. The first is the emotion regulation (ER) tradition, which focuses on the …

Chatbots have become common in digital customer service contexts across many industries.
While many companies choose to humanize their customer service chatbots (eg, giving …

Mental health concerns of people impacted by the coronavirus pandemic have not been
adequately addressed. The objective of this study was to develop and evaluate the …

The present study examined the psychometric properties of the Coronavirus Anxiety Scale
(CAS) using an online survey of 398 adult Amazon MTurk workers in the US Confirmatory …

Modeling human cognition is challenging because there are infinitely many mechanisms
that can generate any given observation. Some researchers address this by constraining the …

In this paper, we present the development and validation of an instrument for measuring
users' gameful experience while using a service. Either intentionally or unintentionally …

The mental well-being of children and adults is shockingly poor. Marc Brackett, author of
Permission to Feel, knows why. And he knows what we can do." We have a crisis on our …

The classroom is an emotional place. The countless hours students spend attending class,
completing projects, taking exams, and building social relationships translate into progress …

Fear and anxiety play a central role in mammalian life, and there is considerable interest in
clarifying their nature, identifying their biological underpinnings, and determining their …