Purpose The purpose of this paper is to explore the dimensions of online customer
experience (OCE) and their impact on satisfaction and loyalty in the clothing e-retail context …

Mobile commerce is the next generation of electronic commerce that allows consumers to
perform many transactions via a mobile phone instead of a desktop computer. To online …

Examining the role of consumer lifestyles on ecological behavior among young Indian
consumers | Emerald Insight Books and journals Case studies Expert Briefings Open …

This study examines the impact of psychological contract violation (PCV) on customer
intention to reuse online retailer websites via the mediating mechanisms of trust and …

Consumer behavior in e-commerce platforms is one of the extensively researched area.
Numerous studies in this field assessed consumer online shopping behavior from various …

With the ease and availability of high-speed Internet service, online shopping is increasing
rapidly. Consumers are moving to more intensive use of the Internet as the technology …

This research investigates the impact of service convenience dimensions (access,
transaction, decision, benefit, and post-benefit convenience) on consumers' behavioral …

The COVID-19 pandemic and the resulting lockdown made individuals rely more on digital
technologies–for their work, study, shopping, and other daily routines. Self-isolation and …

Social networking website usage has been rapidly expanding ever since their introduction in
the early 2000s. This strategy of social commerce is paying off with increased revenues for …

Purpose Generation Z (Gen Z) is particularly influenced by digital technologies as this cohort
is found to have grown up with technology forming the pivot of most of their routine activities …