In high-tech electronics manufacturing, non-quality costs significantly impact organizational
profitability and competitiveness. This case study introduces a novel Quality Deterioration …

Fulfilling a customer's quality requirements should be the overriding idea of every modern
enterprise (Omar & Murgan, 2013). This idea should be taken into account at the stage of …

To highlight and monitor quality costs, a company should first adopt a cost classification
framework. Basically, the cost of quality (CoQ) is composed of the costs of conforming to the …

Theoretical background: Every enterprise generates costs when carrying out its activities.
The costs associated with maintaining an adequate level of quality can prove to be not only …

Companies are promoting quality as a key factor to retain clients and win new ones from the
market, and having a clear and transparent way of budgeting the costs of quality can lead to …

Quality is the main factor that contributes decisively to the achievement of business goals
and objectives. However, quality improvement leads to increases in production costs …