Using a mixed-method approach combining qualitative and quantitative review techniques,
this study analyzed 86 articles to identify state-of-the-art thematic research trends and …

Purpose The present study aims to synthesize and conceptualize, through a systematic
literature review (SLR), the current state of gamification knowledge in the tourism and …

Digital technologies have dramatically changed business practices and consumer buying
behavior. This study integrates artificial intelligence technology, consumer engagement on …

Brands take advantage of technology, social media and constant connectivity to foster
organic consumer engagement and interactions towards co-creating personalised customer …

Smart tourism development has been adopted by destinations around the world to
strengthen their long-term competitiveness in light of rapid technological, societal and …

Purpose This study aims to develop a framework to identify and prioritize the key factors in
automation and artificial intelligence (AI) implementation in the hospitality and tourism …

Purpose This study aims to present a systematic review of smart tourism articles using a
meta-synthesis method. Effective systematic reviews are essential for assisting stakeholders …

Purpose This study aims to build a comprehensive knowledge structure of smart hospitality
and tourism research. Design/methodology/approach Content analysis is carried out on the …

Using bibliometric analysis, this research provides a comprehensive, systematic, and visual
overview of 441 studies related to smart tourism, which were published between 2010 and …

Purpose This perspective study aims to discuss the inclusion of technology in hotels as a
key driver of sustainability. Design/methodology/approach The paper covers literature and …