Augmented reality (AR) is being developed as a part of smart tourism to provide information
about destinations and attractions. Its usage will maximize tourist satisfaction, based on …

This study predicts the impact of technological, organizational and environmental (TOE)
determinants on e-maintenance technology readiness in manufacturing firms. Survey …

As companies struggle to persuade their customers to adopt new self-service technologies
(SSTs), it has become increasingly important to understand the factors affecting customers' …

Today's competitive world is increasingly characterized by technology-assisted services and
transactions. Self-service technologies (SSTs) continue to be a critical component of …

Background Adopting mobile electronic medical record (MEMR) systems is expected to be
one of the superior approaches for improving nurses' bedside and point of care services …

Self‐service technologies (SSTs) allow customers to offer their own service encounters via
the interaction of electronic service interfaces or machines rather than by interacting with a …

This study aims to examine how technology readiness (TR) influences customers'
perception and adoption of self‐service technologies (SSTs) through development of an …

This purpose of this study was to investigate (a) the prevalence and patterns of e-health/m-
health use in Hong Kong;(b) the activities that people engage in via health-related …

The purpose of this study is to investigate the customer–service provider relationship in the
insurance industry using artificial neural networks and linear regression. Using a sample of …

Purpose–The purpose of this paper is to deepen our understanding of customers' actual
internet banking behaviour by combining the construct of technology readiness with the …