Empowering CRM through business intelligence applications: A study in the telecommunications sector

M Al-Zadjali, KA Al-Busaidi - International Journal of Knowledge …, 2018 - igi-global.com
The application of business intelligence (BI) techniques for knowledge discovery and
decision support empowers organizations in different functions. This article examines the …

The values of BI-empowered customer service in telecom

M Al-Zadjali, KA Al-Busaidi - International Journal of …, 2018 - inderscienceonline.com
Business intelligence (BI) applications can support organisations' operative and strategic
decision making. This study aims to examine the values of BI application in customer service …

[PDF][PDF] Proposição de sistemática para implantação de Customer Relationship Management apoiado por Business Intelligence a organizações do setor de …

LC Valentim, OLG Quelhas, NVE Ludolf - Sistemas Gestão, 2019 - academia.edu
Destaques: As empresas do setor de telecomunicações precisam lidar com uma quantidade
cada vez maior de dados e informações. Para se manterem competitivas neste mercado …

[PDF][PDF] International Journal of Data Science and Big Data Analytics

B Abimbola - 2021 - svedbergopen.com
The research looks at the concepts associated with data warehousing. These include: cloud
computing and big data analytics. By analyzing the growth of these technologies, it is …

Trends In Data Warehousing Technology

B Abimbola - Available at SSRN 3783427, 2017 - papers.ssrn.com
The research looks at the concepts associated with data warehousing. These include; cloud
computing and big data analytics. By analyzing the growth of these technologies, it is …