Digitalization, accounting and accountability: A literature review and reflections on future research in public services

D Agostino, I Saliterer… - Financial Accountability & …, 2022 - Wiley Online Library
This study discusses the current state of the art and future directions of research on
digitalization, accountability, and accounting in public services. Through a systematic …

Creating public value through smart technologies and strategies: From digital services to artificial intelligence and beyond

JI Criado, JR Gil-Garcia - International Journal of Public Sector …, 2019 - emerald.com
Purpose The purpose of this paper is to introduce the special issue about generation of
public value through smart technologies and strategies. The key argument is that smart …

Government innovation through social media

JI Criado, R Sandoval-Almazan… - Government information …, 2013 - Elsevier
Social media in government is becoming one of the major trends in Electronic Government
(e-government) research and practice worldwide. During the last few years, several authors …

Smart governance: A roadmap for research and practice

HJ Scholl, MC Scholl - IConference 2014 proceedings, 2014 - ideals.illinois.edu
In the early 21st century, societies and their governments around the world have been
meeting unprecedented challenges, many of which surpass the capacities, capabilities, and …

Mapping government social media research and moving it forward: A framework and a research agenda

R Medaglia, L Zheng - Government information quarterly, 2017 - Elsevier
The growing phenomenon of government social media requires better informed and more
complex studies, but all beginning with a clearer understanding of the current research …

Las administraciones públicas en la era del gobierno abierto. Gobernanza inteligente para un cambio de paradigma en la gestión pública

JI Criado - Revista de estudios políticos, 2016 - dialnet.unirioja.es
La gestión de las administraciones públicas se encuentra en proceso de transformación, tal
y como otras dimensiones de la política, dentro de un entorno en que se están produciendo …

Policy making 2.0: From theory to practice

E Ferro, EN Loukis, Y Charalabidis, M Osella - Government Information …, 2013 - Elsevier
Government agencies are gradually moving from simpler towards more sophisticated and
complex practices of social media use, which are characterized by important innovations at …

Passive crowdsourcing in government using social media

Y Charalabidis, E N. Loukis… - … : People, Process and …, 2014 - emerald.com
Purpose–The purpose of this study is to develop a novel approach to e-participation, which
is based on “passive crowdsourcing” by government agencies, exploiting the extensive …

[HTML][HTML] Gobierno abierto y transparencia: construyendo un marco conceptual

R Sandoval-Almazán - Convergencia, 2015 - scielo.org.mx
La confusión del término anglosajón open government así como del término transparency
han traído consigo ambigüedades y creado falsas expectativas. Además de utilizar ambos …

Mining service quality feedback from social media: A computational analytics method

HJ Lee, M Lee, H Lee, RA Cruz - Government Information Quarterly, 2021 - Elsevier
In spite of the growing opportunities and demands for using social media to assist
government decision-making, few studies have investigated social media sentiments toward …