Whenever intrepid researchers venture into new terrain, they find that they require
knowledge outside of their formal training. This paper reviews bodies of knowledge for …

The subject of service convenience is important in service economies, yet little is known
about this topic. The consumer convenience literature—strong in certain respects …

In the newsvendor problem a decision maker orders inventory before a one period selling
season with stochastic demand. If too much is ordered, stock is left over at the end of the …

According to numerous studies, the election‐year economy influences presidential election
results far more than cumulative growth throughout the term. Here we describe a series of …

This dissertation investigates consumers' prepurchase evaluations of buying books offline
and online. It synthesizes the E-Commerce and perceived value literature to develop a …

The authors investigate the link between the color of a Web page's background screen while
the page is downloading and the perceived quickness of the download. They draw on …

To reduce the negative impact of delivery delay on consumers' willingness to pay in the
online food delivery market, several online food delivery platforms have launched on-time …

This research examines why consumers desire unusual and novel consumption
experiences and voluntarily choose leisure activities, vacations, and celebrations that are …

Are citizens competent to assess the performance of incumbent politicians? Observational
studies cast doubt on voter competence by documenting several biases in retrospective …

In this paper we take stock of recent research on how people summarize and evaluate
extended experiences. Summary assessments do not simply integrate all the components of …