This study focuses on the use of big data analytics in managing B2B customer relationships
and examines the effects of big data analytics on customer relationship performance and …

ABSTRACT This paper considers Enterprise Information Systems functional architecture and
carries out review of AI applications integrated in Customer Relationship Management …

Dyslexia is a learning disorder in which individuals have significant reading difficulties.
Previous studies found that using machine learning techniques in content supplements is …

Abstract Customer Relationship Management (CRM) system is used to manage company
relations with the existing and prospect customers. Data mining is used in organization for …

A customer relationship management system is used to manage company relationships with
current and possible customers. Following a thorough review of contemporary literature …

Churn Prediction has been major research problem with the growth of market development
as customers asset more valuable persons for growth of company. The proposed Hybrid …

Abstract Since Shahshahani and Landgrebe published their seminal paper (Shahshahani
and Landgrebe, 1994)[1] in 1994, the study on semi-supervised learning (SSL) developed …

The temporal association rules mining has recently become an important technology in the
field of the Customer Relationship Management (CRM), which can be useful for improving …

Customer experience plays a critical role for a profitable organisation or company. A
satisfied customer for a company corresponds to higher rates of customer retention, and …

It is very important that the airlines that carry out operations in a dynamic and complex
environment struggle to make the right decision despite many limitations. Today, a wide …