This literature review discusses management approaches British higher education
institutions (HEIs) have adopted in their attempt to survive the turbulence of the last 20 years …

The research interest of this article-based dissertation has focused on service design
workshops and their connection to design practice. They have been studied through four …

This conference paper discusses the theoretical landscape of service design. It will illustrate
how service design is situated in a discourse on design research and outline the theoretical …

This article focuses on how a service design approach can support learning through co-
creation, simulations, and experience prototyping. Service design is a new practice and …

“Time is not measured by clocks, but by moments” is a truism that reflects the essence of
'design for new business contexts' and the extraordinary conditions that shaped its …

Leading educational work can be a challenge as it includes guiding many different
stakeholder groups. This study presents the service design process used to develop a …

The Arctic region has many notable features: its fragile environment, cold climate, sparsely
populated areas, isolated communities, long distances, and limited infrastructure. It also …

Työelämän muutosten ja digitalisoitumisen johdosta ammattikorkeakoulutuksen tulee
rakentaa luovuutta ja autenttisuutta tukevia oppimisympäristöjä, joissa voidaan …

Resourceful Children (Resursstarka barn) was a research and development project at Novia
UAS. Within the Resourceful Children project, a method and set of materials for improving …

People in the western world are now living in a service economy due to a general economic
shift from making products to providing services. The overarching aim of sustainable Product …