Abstract Customer Relationship Management (CRM) has been defined as a management approach that involves identifying, attracting, developing, and maintaining successful …
The availability of modern information and communication technology has significantly impacted the process of learning and teaching, as well as the process of education strategy …
АД Стокић - Универзитет у Београду, 2018 - nardus.mpn.gov.rs
Предмет истраживања докторске дисертације је развој модела за управљање односима с клијентима (енгл. customer relationship management-CRM) у електронском …