The interest generated by abusive supervision among researchers can be gauged from the
fact that more than 140 articles on abusive supervision have been published by leading …

As a substantial amount of research has accumulated on the harmful consequences of
workplace aggression for target employees, we believe it is now of particular importance to …

Shame is a powerful but understudied emotion in organizational settings, and its
antecedents and consequences have been of key interest. Drawing on Daniels and …

Abstract Service management researchers have clearly demonstrated that customers
experience various emotions in service failure situations. In comparison, hospitality …

Abstract Knowledge hiding–intentionally concealing knowledge from a colleague who
requested it–is often damaging for individuals and organizations. Amongst the factors …

Purpose Cyberloafing is an organization-directed counterproductive work behavior (CWB).
One stream of literature deems cyberloafing to be bad for organizations and their …

There are myriad organizational anecdotes about middle managers who advance their
careers by ingratiating themselves with their superiors while exploiting and abusing their …

Exploring a prevalent yet under-researched phenomenon in organizations, we examine the
effect of multi-source negative gossip (ie, gossip from coworkers and supervisors) on targets' …

This study intended to examine the effect of information technology (IT) investment and
corporate governance mechanism on the performance of the Saudi telecommunication …

Purpose The purpose of this paper is to integrate tenets from the appraisal-based model of
self-conscious emotions and the compass of shame theory to examine restaurant frontline …