In recent years, one of the varied fields of mining techniques that can discover valuable
patterns from databases with vast amounts of data, utility pattern mining, has been studied …

This study proposes a framework for extracting unique discussions of the interests of
managers and entrepreneurs on Twitter (X). By unique discussions of interests, we mean …

In recent years, computational approaches for extracting customer needs from user
generated content have been proposed. However, there is a lack of studies that focus on …

Customers share their opinions about a product through online reviews. Companies
incorporate customer opinions into product design to increase customer satisfaction and …

In previous research on the development of the relationships between product attributes and
customer satisfaction, the models did not adequately consider nonlinearity and the fuzzy …

随着人们个性化需求的不断增加ꎬ 服装个性化定制已成为时尚发展趋势之一ꎮ
信息技术在推动服装个性化定制发展中扮演着重要的角色ꎬ 可以收集和处理用户的个性化信息 …

Saat ini konsumen sering memberikan komentar dan review terhadap produk yang
digunakannya melalui platform media sosial dan platform e-commerce. Perusahaan …

Customer complaint monitoring has been considered essential for service quality
management among the voice of customers. This study proposes an advanced method of …

The widespread adoption of e-commerce has rendered online reviews an indispensable
source for acquiring knowledge about product features. The Kano model serves as a classic …

The need for sentiment analysis in the mental health field is increasing, and
electroencephalogram (EEG) signals and music therapy have attracted extensive attention …