Although people have been shown to rely on feelings to make judgments, the conditions that
moderate this reliance have not been systematically reviewed and conceptually integrated …

This research draws on protection motivation theory, temporal construal theory, and self‐
determination theory to understand consumption practices during a pandemic crisis by …

Our smartphones enable—and encourage—constant connection to information,
entertainment, and each other. They put the world at our fingertips, and rarely leave our …

Retailers recognize that greater understanding of customers can enhance customer
satisfaction and retail performance. This article seeks to enrich this understanding by …

Manufacturers and online retailers are readily availing themselves of new technologies to
present their merchandise using a variety of formats, including static (still image) and …

Consumer behavior offers a useful window on human nature, through which many
distinctively human patterns of cognition and behavior can be observed. Consumer behavior …

Emotional reactions are an important element in the motivation to help others. Our research
examined the role of affective vs. deliberative information processing in the genesis and use …

How do psychological states of uncertainty influence the way people make decisions? We
propose that such states increase the reliance on affective inputs in judgments and …

Managers and academics often think of price promotions merely as incentives that entice
consumers to accept offers that they might not have considered otherwise. Yet the prospect …

Providing visitors with unique and memorable experiences is believed to be a competitive
advantage of theme parks. The purpose of this study was to examine the impact of theme …