Organizational response to adversity: Fusing crisis management and resilience research streams

TA Williams, DA Gruber, KM Sutcliffe… - Academy of …, 2017 - journals.aom.org
Research on crisis management and resilience has sought to explain how individuals and
organizations anticipate and respond to adversity, yet—surprisingly—there has been little …

Embedding issue management as a strategic element of crisis prevention

T Jaques - Disaster prevention and management: an international …, 2010 - emerald.com
Purpose–The purpose of this paper is to characterize the danger period which extends
before a crisis and to position issue management as an effective crisis prevention discipline …

Is crisis management (only) a management of exceptions?

C Roux‐Dufort - Journal of contingencies and crisis …, 2007 - Wiley Online Library
This paper revisits the concept of crisis within the field of crisis management and puts
forward a series of avenues for building a theory of crisis that is in closer relation with the …

Issue and crisis management: Quicksand in the definitional landscape

T Jaques - Public Relations Review, 2009 - Elsevier
The broad field of public relations is plagued by difficulties of definition, none more
problematic than the definitional challenges facing issue management and crisis …

[PDF][PDF] Reshaping crisis management: The challenge for organizational design

T Jaques - Organization Development Journal, 2010 - Citeseer
A new approach to crisis management is emerging which progresses beyond a purely
reactive response and creates fresh opportunities for improved organizational development …

Crisis leadership: A view from the executive suite

T Jaques - Journal of Public Affairs, 2012 - Wiley Online Library
Crisis leadership has become a strong element of crisis management scholarship, yet much
of the published research is primarily observational, based on the performance of leaders in …

The symptomatology of crises, reading crises and learning from them: Some critical realist reflections

B Jessop - Journal of critical realism, 2015 - Taylor & Francis
This contribution considers the potential of critical realism to illuminate the nature of crises,
crisis management, and crisis lessons. After reviewing key aspects of critical realism in …

Delving into the roots of crises: The genealogy of surprise

C Roux‐Dufort - The handbook of international crisis …, 2016 - Wiley Online Library
This chapter briefly reviews a subset of the literature in the field of crisis management in an
attempt to explore the concept of crisis not only as an exceptional event but also as a …

Is issue management evolving or progressing towards extinction: A status review

T Jaques - Public Communication Review, 2012 - epress.lib.uts.edu.au
After almost 40 years of development, issue management has reached a point where it
could either fade out of fashion or continue evolving into new forms. Reviewing both the past …

A passion for imperfections: Revisiting crisis management

C Roux-Dufort - International handbook of organizational crisis …, 2007 - sk.sagepub.com
Best-managed crises can bring positive recognition and enhance an organization's value;
worst-managed crises can snuff its viability. Numerous books have been written on the topic …