To implement business process redesign several best practices can be distinguished. This
paper gives an overview of heuristic rules that can support practitioners to develop a …

This paper provides a holistic view of the Business Process Re‐engineering (BPR)
implementation process. It reviews the literature relating to the hard and soft factors that …

Artificial intelligence (AI) has been heralded by many as the next source of business value.
Grounded on the resource-based theory of the firm and on recent work on AI at the …

Digital transformation is one of the key challenges facing contemporary businesses. The
need to leverage digital technology to develop and implement new business models forces …

With the rise of digital sustainable business models in the Autonomous Vehicles (AV)
industry, the traditional automakers are undergoing a major restructuring in their key …

Purpose This paper aims to investigate the impact of business process reengineering on
organizational performance in the Malaysian electronics manufacturing industry during the …

Cyber-attacks are increasingly perpetrated by organised, sophisticated and persistent
entities such as crime syndicates and paramilitary forces. Even commercial firms that fully …

Many organizations are looking at blockchain technologies. However, the drawbacks of
blockchain databases (eg, scalability, capacity, latency, privacy) mean that the technology is …

Purpose Technological developments have made it possible for organizations to use
enterprise resource planning (ERP) services without indulging in heavy investments like IT …

Since early 1990s, many firms around the world have shifted their information technology
(IT) strategy from developing information systems in-house to purchasing application …