Leveraging ChatGPT and other generative artificial intelligence (AI)-based applications in the hospitality and tourism industry: practices, challenges and research …

YK Dwivedi, N Pandey, W Currie… - International Journal of …, 2024 - emerald.com
Purpose The hospitality and tourism sector has witnessed phenomenal growth in customer
numbers during the postpandemic times. This growth has been accompanied by the use of …

How effective is nudging? A quantitative review on the effect sizes and limits of empirical nudging studies

D Hummel, A Maedche - Journal of Behavioral and Experimental …, 2019 - Elsevier
Abstract Changes in the choice architecture, so-called nudges, have been employed in a
variety of contexts to alter people's behavior. Although nudging has gained a widespread …

Young travelers' intention to behave pro-environmentally: Merging the value-belief-norm theory and the expectancy theory

K Kiatkawsin, H Han - Tourism management, 2017 - Elsevier
This research examined the intention to behave pro-environmentally while traveling
amongst young group tour travelers by adopting an empirically validated value-belief-norm …

[HTML][HTML] Exploring the heterogeneity in drivers of energy-saving behaviours among hotel guests: Insights from the theory of planned behaviour and personality profiles

QC Wang, YT Ren, X Liu, RD Chang, J Zuo - … Impact Assessment Review, 2023 - Elsevier
Guest behaviour is important in driving hotel energy consumption, operating cost and
environmental issues. Promoting energy-saving behaviours of guests is a promising strategy …

Green hotels: The state of green hotel research and future prospects

BL Chua, H Han - Journal of Travel & Tourism Marketing, 2022 - Taylor & Francis
This paper draws attention to the critical account of green hotels from various stakeholder
perspectives. It reviews why and how the green hotel industry is increasingly involved in …

Lowering the harm of tourist activities: A systematic literature review on nudges

V Souza-Neto, O Marques, VF Mayer… - Journal of Sustainable …, 2023 - Taylor & Francis
Tourists harm the destination environment in many different ways. Behavioural economics
contributes to the formulation of public and private policies to reduce this harm. The nudging …

Clean safety message framing as survival strategies for small independent restaurants during the COVID-19 pandemic

K Kim, MA Bonn, M Cho - Journal of Hospitality and Tourism Management, 2021 - Elsevier
Although Korea is considered as being successful in controlling the coronavirus disease
without a lockdown, the COVID-19 pandemic has led to enormous changes in Korean …

Application of the value-belief-norm model to environmentally friendly drone food delivery services: The moderating role of product involvement

J Hwang, W Kim, JJ Kim - International Journal of Contemporary …, 2020 - emerald.com
Purpose This study aims to apply the value-belief-norm (VBN) model in the context of
environmentally friendly drone food delivery services to understand ways to influence …

Ten questions concerning integrating smart buildings into the smart grid

TM Lawrence, MC Boudreau, L Helsen, G Henze… - Building and …, 2016 - Elsevier
Recent advances in information and communications technology (ICT) have initiated
development of a smart electrical grid and smart buildings. Buildings consume a large …

Nudged by a robot: Responses to agency and feedback

I Tussyadiah, G Miller - Annals of Tourism Research, 2019 - Elsevier
The availability of always-on digital agents in hotel rooms, providing agency and
surveillance cues, presents opportunities for behavioral interventions. This study tested the …