Theory of value co-creation: a systematic literature review

M Galvagno, D Dalli - Managing service quality, 2014 - emerald.com
Purpose–The purpose of this paper is to summarize and classify extant research and to
better understand the past, present, and future state of the theory of value co-creation. Its …

Ten years of value cocreation: An integrative review

T Leclercq, W Hammedi… - Recherche et Applications …, 2016 - journals.sagepub.com
Since Prahalad and Ramaswamy published their seminal text, vast literature on value
cocreation has emerged. Yet value cocreation still suffers from the lack of a clear consensus …

Stakeholder engagement in co-creation processes for innovation: A systematic literature review and case study

SMC Loureiro, J Romero, RG Bilro - Journal of Business Research, 2020 - Elsevier
Companies need to enhance corporate performance by stimulating the links between
stakeholder engagement, innovation, and co-creation. Previous literature lacks a systematic …

The value of codesign: The effect of customer involvement in service design teams

J Trischler, SJ Pervan, SJ Kelly… - Journal of Service …, 2018 - journals.sagepub.com
Codesign allows a design team to combine two sets of knowledge that are key to service
design: Customer insights into latent user needs and in-house professionals' conversion of …

When value co-creation fails: Reasons that lead to value co-destruction

H Järvi, AK Kähkönen, H Torvinen - Scandinavian Journal of Management, 2018 - Elsevier
Value co-destruction is a possible outcome of business, public and consumer collaboration.
We examine reasons that lead to value co-destruction and when these reasons emerge …

Assessing consumers' co‐production and future participation on value co‐creation and business benefit: an FPCB model perspective

S Chatterjee, NP Rana, YK Dwivedi - Information Systems Frontiers, 2022 - Springer
Co-production and active participation of the consumers are considered to have enhanced
the value co-creation activities that would ensure business benefits of a firm. The marketing …

[HTML][HTML] Innovation collaboration and appropriability by knowledge-intensive business services firms

M Miozzo, P Desyllas, H Lee, I Miles - Research policy, 2016 - Elsevier
We uncover a “paradox of formal appropriability mechanisms” in the case of knowledge-
intensive business services (KIBS) firms. Despite evidence that KIBS firms do not typically …

Does applying design thinking result in better new product concepts than a traditional innovation approach? An experimental comparison study

M Meinel, TT Eismann, CV Baccarella… - European Management …, 2020 - Elsevier
Both practitioners and researchers have developed various approaches to support product
development teams in their creative process of generating new and valuable product …

[PDF][PDF] The importance of design for firms' competitiveness: A review of the literature

B d'Ippolito - Technovation, 2014 - researchgate.net
abstract Scholars dedicated increasing attention towards appreciating how design has
changed individuals' perception of new products, firms' understanding and formulation of …

[HTML][HTML] Which types of knowledge-intensive business services firms collaborate with universities for innovation?

H Lee, M Miozzo - Research Policy, 2019 - Elsevier
Drawing on data from an original survey of UK and US publicly traded knowledge-intensive
business services (KIBS) firms, we investigate what types of KIBS firms collaborate with …