[图书][B] Electronic word-of-mouth (eWOM)

E Ismagilova, YK Dwivedi, E Slade, MD Williams… - 2017 - Springer
With the growth of Internet technologies more and more consumers are using it as a tool for
information seeking about a product or a company. Enhancement of the Internet, popularity …

Online consumer review: Word-of-mouth as a new element of marketing communication mix

Y Chen, J Xie - Management science, 2008 - pubsonline.informs.org
As a new type of word-of-mouth information, online consumer product review is an emerging
market phenomenon that is playing an increasingly important role in consumers' purchase …

The role of hubs in the adoption process

J Goldenberg, S Han, DR Lehmann… - Journal of …, 2009 - journals.sagepub.com
The authors explore the role of hubs (people with an exceptionally large number of social
ties) in diffusion and adoption. Using data on a large network with multiple adoptions, they …

The NPV of bad news

J Goldenberg, B Libai, S Moldovan, E Muller - International Journal of …, 2007 - Elsevier
We explore the effects of individual-and network-level negative word-of-mouth on a firm's
profits using an agent-based model, specifically an extended small-world analysis. We …

Pricing in social networks

F Bloch, N Quérou - Games and economic behavior, 2013 - Elsevier
We analyze the problem of optimal monopoly pricing in social networks where agents care
about consumption or prices of their neighbors. We characterize the relation between …

The impact of online user reviews on cameras sales

L Zhang, B Ma, DK Cartwright - European Journal of Marketing, 2013 - emerald.com
Purpose–The purpose of this research is to help better understand the impact of online user
reviews on sales of search goods. Design/methodology/approach–This research is based …

Making innovative use of academic knowledge to enhance corporate technology innovation impact

S Harryson, S Kliknaite… - International Journal of …, 2007 - inderscienceonline.com
This paper reviews 100 papers on the topic of IndustryUniversity (I/U) collaborations to
identify the drivers and main-barriers to such collaborations. It reveals that the greatest …

Competitive pricing strategies in social networks

YJ Chen, Y Zenou, J Zhou - The RAND Journal of Economics, 2018 - Wiley Online Library
We study pricing strategies of competing firms selling heterogeneous products to
consumers. Goods are substitutes and there are network externalities between neighboring …

The role of cool versus warm colors in B2B versus B2C firm-generated content for boosting positive eWOM

J Kwon, KW Chan, W Gu, F Septianto - Industrial Marketing Management, 2022 - Elsevier
While the importance of electronic Word-of-Mouth (eWOM) for Business-to-Business (B2B)
firms is increasing, the use of B2B firm-generated content for driving positive eWOM is less …

Love or like: gender effects in emotional expression in online reviews

E Abdul-Ghani, J Kim, J Kwon, KF Hyde… - European Journal of …, 2022 - emerald.com
Purpose Given the socialisation of men and women to their gender roles and expression of
emotion, this study aims to investigate whether there are gender differences in the use of …