Contemporary organizations often struggle to create meaningful, sustainable changes. At
the same time, relevant organizational research lacks an easily accessible consensus on …

Talent management is in need of a theoretical foundation and empirical research at the level
of the individual. To address these gaps, the current paper relies on the literature on …

Abstract Previous research in Explainable Artificial Intelligence (XAI) suggests that a main
aim of explainability approaches is to satisfy specific interests, goals, expectations, needs …

Service failures represent temporary or permanent interruptions of the customer's regular
service experience. Although the literature identifies an extensive set of organizational …

The increasing use of Artificial Intelligence (AI) for making decisions in public affairs has
sparked a lively debate on the benefits and potential harms of self-learning technologies …

Organizations are beginning to deploy artificial intelligence (AI) agents as members of virtual
teams to help manage information, coordinate team processes, and perform simple tasks …

This study broadens the application of the justice and OCB concepts beyond pay and job
satisfaction to capture previously uninvestigated effects by examining the link between …

Increasingly, consumers are posting online reviews about hotels, restaurants, and other
tourism and hospitality providers. While some managers are responding to these reviews …

Although workplace harassment affects the lives of many employees, until recently it has
been relatively ignored in the organizational psychology literature. First, the authors …

The present meta‐analysis examined the tenure, age, and gender differences in the
relationship between job insecurity and its job‐related and health‐related consequences. A …