Technology is expected to be adopted for the benefits of two types of customers in the hotel
industry—external customers for providing better guest experience and internal customers …

The strong negative consequences caused by the outbreak of the COVID-19 pandemic
created the need for a scientific investigation of changes that occurred in the organizational …

The objective of this research was to identify and examine the factors affecting Greek hotel
employees' perception and attitudes toward empowerment. To achieve the aforementioned …

The aim of this paper is, on the one hand, to codify human resources motivation theories
and, on the other hand, to highlight their advantages in employee performance and hotel …

Hotel front line employees’ perceptions on leadership and workplace motivation in times of
crisis Skoči na glavni sadržaj english Prijava i registracija Prijava Promjena načina autentikacije …

The purpose of this manuscript is to investigate the effect of education and training policies,
applicable to hotel employees, on customer satisfaction, HRM performance and perceived …

The purpose of this research was to investigate the activation of human resource motivation
factors with the satisfaction of high-value needs and the satisfaction of their expectations, in …

The aim of the study was to estimate the impact of empowerment enhancement on lecturers'
job performance and self efficacy. Further to this the mediating role investigation was also …

Tourism is highly important for the Greek economy. The tourism product consists mostly of
services, something that highlights the crucial role of human factor in the tourism context …

With the rapid advances in technology, the use of computer-based training (CBT) will soon
become prevalent in the hospitality industry. This study was conducted with the aim of …