Online consumer shopping behaviour: A review and research agenda

K Singh, R Basu - International Journal of Consumer Studies, 2023 - Wiley Online Library
Over the last two decades, motivated by the continuous evolution of the technology‐driven
retail environment, researchers have studied various aspects of online consumer behaviour …

Sentiment-based predictive models for online purchases in the era of marketing 5.0: a systematic review

V Gooljar, T Issa, S Hardin-Ramanan, B Abu-Salih - Journal of Big Data, 2024 - Springer
The convergence of artificial intelligence (AI), big data (DB), and Internet of Things (IoT) in
Society 5.0, has given rise to Marketing 5.0, revolutionizing personalized customer …

Determining influence of service quality on user identification, belongingness, and satisfaction on mobile social media: Insight from emotional attachment perspective

H Pang, K Zhang - Journal of Retailing and Consumer Services, 2024 - Elsevier
WeChat has burgeoned into a predominant mobile communication platform that facilitates
instantaneous text and voice-mediated dialogues. Currently, it stands out as a quintessential …

The rise of skywalker: The critical vehemence of customer loyalty inside the e-commerce platform

A Akbar, MY Mustafa, N Razak… - Asian Journal of …, 2023 - eprints.unm.ac.id
The electronic commerce is considered as a new concept, which is described as the process
of product and service exchange in world-wide web, as well as, online information web. The …

Mobile commerce applications service quality in enhancing customer loyalty intention: mediating role of customer satisfaction

NFM Zariman, N Humaidi… - Journal of Financial …, 2022 - pmc.ncbi.nlm.nih.gov
Mobile shopping application can provide retailers the opportunity for showcasing their
brands and shopping experiences to the customers since the use of smartphones are …

Mobile payment service quality: a new approach for continuance intention

R Hijazi, A Abu Daabes, MI Al-Ajlouni - International Journal of …, 2023 - emerald.com
Purpose This paper assesses the continuance intention (CI) for mobile-based payment (M-
payment) services following the COVID-19 pandemic by combining the self-efficacy …

Changes and determinants of consumer shopping behavior in E-commerce and social media product Muslimah

U Juju, N Arizal, I Waldelmi - Journal of Retailing and Consumer Services, 2023 - Elsevier
The demand for Muslim women's clothing is getting higher, it is clear the Muslim fashion
industry is starting to develop in several countries in the world. Consumers can get …

Consumers' continuance intention towards metaverse-based virtual stores: A multi-study perspective

D Chakraborty, A Polisetty, NP Rana - Technological Forecasting and …, 2024 - Elsevier
Metaverse-based virtual stores have transformed the retail landscape, offering consumers'
new ways to explore, engage, and find satisfaction. Virtual stores backed by metaverse have …

Antecedents of trust and customer loyalty in online shopping: The moderating effects of online shopping experience and e-shopping spending

TE Mofokeng - Heliyon, 2023 - cell.com
This paper determines the antecedents of trust (ie, perceived ease of use [PEoU], privacy
concerns [PC], perceived security [PS], product variety [PV], and on-time delivery [OD]) and …

Behavioural intention of consumers to use app-based shopping on green tech products in an emerging economy

S Ahmed, DM Ashrafi, P Paraman, BK Dhar… - International Journal of …, 2023 - emerald.com
Purpose The purpose of this research article is to explore the behavioural intention of
consumers to use app-based shopping for green-tech products in the emerging economy of …